Frequently asked questions

Q. Can I download or transfer the Birthday Number Ones/E-Album to my mobile phone, iPod, iPhone, desktop computer, laptop or any other device?
A. The Birthday Number Ones/E-Album is an internet streaming only service. You can only play it from an internet connected device or computer.
Q. Can I copy the Birthday Number Ones/E-Album to a CD?
A. No, you cannot copy the tracks that make up the Birthday Number Ones/E-Album to any other form of media as it is a streaming service. Many of the tracks will be available on iTunes, Amazon or other music download services.
Q. How many times can I listen to the Birthday Number Ones/E-Album?
A. You can listen to the Birthday Number Ones/E-Album as many times as you wish from any internet connected device or computer.
Q. The Birthday Number Ones/E-Album will not play. What should I do?
A. You should check that you have the speakers turned up and your device is connected to the internet. Press play and if you are using a reasonably up to date browser, the music will play, if not, contact I Like Music.
Q. The Birthday Number Ones/E-Album I purchased has not arrived. What should I do?
A. After you have purchased the product and payment has been made you will be re-directed to the final I Like Music web page. We would strongly recommend you save this page before doing anything else. From this page you can cut and paste the URL, or download the QR code (or both). This URL and/or QR code you can add to an email and send it to the person with the birthday. You can also print the URL or QR code and print it onto a physical card, electronic card, picture book, mug or any other present you want to give to the birthday boy/girl!
Q. I ordered the Birthday Number Ones but I think I used the wrong birth date. What should I do?
A. You should contact I Like Music directly providing the reference number from the order confirmation and will do our best to change the date for you. This can only happen if the query is made before the birthday.